Effective Date: 10/01/2023
At Elfsys, we are dedicated to ensuring your indoor gardening experience is hassle-free and safe. We are proud to offer a comprehensive warranty plan for your Elfsys Grow Kit. Our warranty includes:
Two-Year Limited Warranty: Your Elfsys Grow Kit and Elfsys Grow Powerstrip is covered by a limited warranty for a duration of two years from the date of purchase.
This warranty encompasses any manufacturing defects or malfunctions in the core components of the Elfsys Grow Kit.
One-Year Warranty for LED Grow Lights: The LED grow lights included in the Elfsys Grow Kit are covered for a period of one year from the date of purchase. This warranty ensures that the grow lights maintain their functionality and performance during this time.
Six-Month Warranty for Water Pump: The water pump, a critical component of the Elfsys Grow Kit, is covered by a six-month warranty from the date of purchase. This warranty guarantees the proper functioning of the water pump during the specified period.
Continued Service and Support:
Our commitment to your satisfaction doesn't end with the warranty period. At Elfsys, we pledge to be there for you as long as we are in business. Should any component of your Elfsys Grow Kit require replacement, upgrade, or service, please do not hesitate to reach out to our dedicated customer support team. We are here to ensure that your indoor gardening journey remains successful and enjoyable.
Please note that our warranty does not cover damages or issues arising from misuse, unauthorized modifications, accidents, natural disasters, or any damages caused by factors beyond our control.
Encouragement of Modification:
While we encourage our customers to explore the possibilities of customization, we emphasize that any modification involving electrical components is strongly discouraged. Modifying electrical components can pose serious electrical and fire hazards, and it may void your warranty. Please always practice good electrical safety principles and refrain from making modifications that could compromise safety.
In the event that you encounter any issues covered by our warranty or require service or upgrades beyond the warranty period, please contact our customer support team promptly. We will guide you through the process to ensure your Elfsys Grow Kit is maintained, upgraded, or serviced to your satisfaction.
At Elfsys, we prioritize the safety, satisfaction, and long-term success of our customers. We believe that our warranty plan reflects our unwavering commitment to these principles. Thank you for choosing Elfsys for your indoor gardening needs.